Call-center expansion to bring 300-500 jobs to Decatur

Call-center expansion to bring 300-500 jobs to Decatur

DECATUR–  A long vacant building on the city’s west side will have a new tenant this fall; and the company moving in is bringing 300 jobs along with it.


Convey Health Solutions announced Monday that they are opening their 9th operations center this year and has chosen Decatur as its home. The Florida-based company is moving into the former StarTek facility located in Fairview Plaza this fall.


“We considered five locations in states like Texas, Arkansas, and Utah, but after surveying all the locations we felt that Decatur could offer the most for what we are looking to do,” Convey Health Solutions Executive Vice President Jonathan Starr said. “We were also pleasantly surprised with the enthusiasm for our project from City leaders and the Economic Development Corporation; we truly see this as a partnership between the City of Decatur and Convey Health Solutions.”


Starr added that Decatur’s central location and desirable workforce placed us ahead of the competition, “We have a strong presence on the east coast and we have an office in Arizona; having a central location within the US is important to us and important to where we want to go in the future.”


Economic Development Corporation President Ryan McCrady said for an area still struggling with employment numbers, the addition of a call center that employees 300 to 500 people is a welcome sight, “We are extremely excited that Convey Health Solutions has selected Decatur for its new facility. We welcome the additional jobs and our partners will continue to work cooperatively to ensure a great experience for the company. This is another sign of how the spirit of collaboration between our partners is making a difference in job attraction, expansion, and retention.”


McCrady said the EDC and Convey Health Solutions entered into talks for them to bring their newest call center to Decatur six months ago and they signed the lease on their building last month. The former StarTek building has been vacant since 2012 when the call center shuttered its doors.


There will be a job fair at Richland Community College on August 11th and 12th from 10 am until 2 pm for people looking to gain employment. Interested individuals can arrive at 9 am; McCrady says to bring a resume and be ready for an interview, “They want to have most of their staffing done by mid-September so if you need a job and interested, come to the job fair, dress professional, and be ready for an interview.”